NURS-4220K Week 3: Discussion Applying Performance Improvement Tools

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Course

NURS-4220K Leadership Competencies-Summer

Discussion Question

Examine the strategies and interventions implemented on your unit and consider:

a) Were the strategies effective in creating a sustainable change on your nursing unit?
b) To what extent can your nurse manager and CNO expect your unit to exceed the national benchmark in the next quarter or next year?

  • Does the run chart have predictive ability?

  • Does the run chart support celebrating success?

  • How confident can leadership be that the trend will continue?

By Day 3, explain:

  • What was done successfully

  • Where improvement was needed in the quality improvement (QI) process

  • Identify the QI tools used and how they contributed to the outcome

Sample Solution

In this scenario, the national benchmark for medical surgical units like this is 85% very satisfied, and mine has scored in the low 70s on the HCAPHS survey. The unit successfully had improvement in many months in their pain management satisfaction scores. However, there were multiple months that there were no documented assessments.…..Click below to access the full sample solution (PDF)